Nexcess Review: Premium Hosting for Average Prices

8.6/ 10
SCORE

Nexcess

Buy at Nexcess

Pros

• Above-average uptime guarantee of 99.99%
• Impressively fast servers
• Robust collection of performance and security tools on most plans
• Intuitive WordPress management center

Cons

• Lowest-tier plan doesn’t include basic security features like firewall protection
• No introductory discounts
• No free domain for the first year
• Customer service can be difficult to reach

Nexcess is a premium web host specializing in managed hosting for popular website creation platforms like WordPress and Magento — but is its service worth the cost?

To answer this question, I purchased a managed WordPress plan from Nexcess and spent one week testing the host’s ease of use, server performance, security and customer service. I was thoroughly impressed by the simplicity of the service, the quality of the WordPress management tools and the fast, reliable server performance, all of which make Nexcess one of the best hosts I’ve tested.

Nexcess plans and pricing: Unusual pricing structures with unusual benefits

Key takeaway: Nexcess’ main focus is hosting for business websites built with WordPress and/or WooCommerce. Nexcess also provides some plans for Magento, a more developer-focused website building solution.

While Nexcess offers several types of web hosting, the company’s primary focus is managed WordPress hosting, which can be great for everyone from beginner bloggers to small businesses. WordPress is a content management system — CMS — used by 43.4% of all websites to create and organize content like blog posts.

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Managed hosting means Nexcess handles all of the server-side tech and updates to the CMS, making it a great option if you’re not technically inclined or you want to minimize time spent on site maintenance. You can choose non-managed WordPress hosting if you’re building a site for a service-based business or WooCommerce hosting if you’re building an e-commerce site. There are three core plans for WordPress and WooCommerce hosting, with options to upgrade these plans if you want to develop multiple sites or increase your site size.

Nexcess also offers specialized hosting for Magento (also known as Adobe Commerce), an e-commerce platform optimized for medium-to-large-sized businesses with developers on staff.

Here’s a quick breakdown of these hosting types:

WordPress hosting

Nexcess offers three managed WordPress plans ranging from a low-cost plan intended for personal sites to high-cost plans designed for businesses, with the mid-tier plan being the best option for most bloggers and small businesses. These plans have multisite variations, which you can use to either build multiple sites or increase the resources (like storage and bandwidth) dedicated to a single site. This is unusual, as most web hosts offer entirely different plans — and levels of hosting, like VPS hosting — for multi-site options or higher storage/bandwidth levels.

Unfortunately, the base plan, Spark-Launch, lacks essential website security features, like firewall protection, so I don’t recommend it for most people. This makes it a poor choice compared to the lowest-tier plans from top-ranking web hosting companies like SiteGround and Hostinger.

The middle-tier plan (Spark-Thrive), on the other hand, goes beyond regular WordPress management to provide built-in page builders for simplifying site design, translation tools for creating truly international sites and easy integration/installation of SEO and marketing tools provided by Yoast and HubSpot. While other hosts like SiteGround offer some guidance on plug-in options, Nexcess’ suggested integrations make it exceedingly simple to build and optimize your site.

Spark-Thrive also provides the Solid Security plug-in (valued at $99 per year), which enables protocols like two-factor authentication to keep malicious users out of your admin account, so you can better safeguard your data. Moreover, you’ll get a suite of speed-enhancing protocols like image compression, caching and a proprietary Plugin Performance Monitor to determine how well your plug-ins are working. These plug-ins are more robust than their SiteGround counterparts and far beyond what most other hosts offer.

The highest-tier Nexcess plan (Spark-Elevate) provides everything in the second-tier plan, plus a free staging site for testing updates and other developer tools. These tools aren’t commonly offered by other WordPress hosts, making Nexcess an attractive option for experienced web developers.

Here’s a quick breakdown of each plan’s core features:

Nexcess offers upgraded versions of these plans with increased storage, bandwidth and multisite tools. You can view these options by using the multisite slider on the Nexcess pricing page.

WooCommerce hosting

WooCommerce is a popular e-commerce plug-in that lets you turn a WordPress site into an online store. Nexcess offers specialized plans with WooCommerce pre-installed, featuring all the same benefits as its managed WordPress hosting plans. This includes a low-cost tier without firewall protection, making it unsuitable for most users, a mid-tier plan suitable for most shops and a high-tier plan intended for e-commerce stores with a developer on staff. You can upgrade these plans to accommodate multiple websites or more storage/bandwidth as needed.

The Thrive (suitable for most stores) and Elevate (intended for e-commerce stores with a developer on staff) plans feature a suite of additional plug-ins and design tools, including:

• AffiliateWP: A plug-in for building an affiliate program to reward customers who recommend your store. This plug-in usually costs $39 per year but comes bundled into Nexcess WooCommerce hosting at the Thrive or Elevate levels. You’ll also get the Direct Link Tracking add-on — usually priced at $129 per year — which lets affiliates share your site with a regular link (not an affiliate link) and still earn rewards.
• Astra Pro: Premium theme with specialized WooCommerce features, usually priced at $47 per year.
• Convert Pro: A $99 plug-in for creating lead generation tools that use behavioral triggers to present your visitors with opt-in forms when they’re most likely to subscribe.

These plug-ins aren’t built into WooCommerce hosting from any other company I’m aware of, and purchasing them all separately would cost hundreds of dollars per year. These inclusions put Nexcess miles ahead of other WooCommerce hosts; even SiteGround, our top-ranking web host, doesn’t provide such a robust collection of tools for building an e-commerce store.

Nexcess WooCommerce hosting runs on servers with infrastructure designed to optimize WooCommerce operation, providing faster and more reliable e-commerce service than regular WordPress hosting. The plan structure, however, remains the same, with the lowest-tier plan starting at $4 per month (based on a three-year contract) but failing to include basics like firewall protection.

This means most users will be better off with the Thrive tier, which starts at $8 per month (based on a three-year plan), providing sufficient storage to host at least 150 pages and enough bandwidth to accommodate 2 million monthly visitors. The Thrive tier also includes the full plug-in suite listed above. Best of all, the price doesn’t increase on renewal, giving it much more long-term affordability than WooCommerce plans from other hosts like SiteGround.

While most companies require you to switch to a new plan to acquire more bandwidth, storage or the ability to create multiple websites, Nexcess instead gives you the option to upgrade your existing plan to accommodate changing website needs. You can view these options by using the multisite slider on the Nexcess WooCommerce pricing page.

Magento hosting

Nexcess offers Magento web hosting, which is an advanced digital storefront builder for e-commerce stores with complex needs. While it is technically possible for the average user to create a storefront with Magento, this platform is designed for developers and requires learning a significant amount of technical terminology, plus some basic coding skills. As such, I recommend that most users stick with the WooCommerce hosting plans to build an e-commerce store.

If you are interested in using Magento, you can take advantage of Nexcess’ managed Magento hosting plans. All of these plans include SSL certification, daily backups, a CDN and cloud accelerator to improve site speed, SEO tools and disaster recovery assistance. An autoscaling system further improves site performance by allowing the site to draw on more resources (like bandwidth) during peak times to accommodate traffic spikes.

The lowest-tier plan costs $37.74 per month for the first three months and $74 per month afterward. This plan includes sufficient storage for at least 500 pages and enough bandwidth for 1 million visitors per month. The most expensive plan starts at $546.24 for the first three months and $1,138 per month after, with enough storage to host at least 8,000 pages and enough bandwidth for 10 million monthly visitors.

Nexcess ease of use: Simple and fast

Key takeaway: Generally, Nexcess is simple to use, from picking a plan to managing your website. The Nexcess WordPress management center is particularly great, simplifying numerous tasks related to setting up and maintaining your site.

I analyzed Nexcess’ ease of use in three areas: the purchase process, account management and website and server management. I found most of the experience to be straightforward and pleasant, matching the quality of other top-ranking web hosting companies like SiteGround.

Purchase process

The Nexcess purchase process is remarkably straightforward. You pick a plan, select the length of your contract, create your account and enter your billing information. You’ll also get to choose between data centers in the US, Europe and Asia — everything is even on the same page. Having crucial plan information in the same place makes getting started with Nexcess much simpler than the multi-page purchase processes required by high-ranking web hosts like SiteGround and Hostinger.

Another thing I like about this purchase process is the complete lack of upsells. This makes sense because Nexcess plans include many features you’d have to purchase as add-ons (or third-party plug-ins) with other web hosts, such as the Solid Security plug-in. However, it’s still notable because SiteGround, another web host that bundles performance and security plug-ins into its hosting plans, has several upsells during its purchase process.

Account management

The Nexcess account dashboard is intuitive, with billing details and website access readily available on the first page. The left sidebar includes all of the links you’ll need to manage your plans and server settings, like SSL and DNS. I especially appreciate how easy it is to access the financial areas of account management, as popular companies like GoDaddy often hide these details in small drop-down menus.

There’s also a Status area on the right side where you can see whether your services are operating properly, view any server issues Nexcess is having and see information about upcoming server maintenance. So if your site goes down, you’ll be able to quickly discover if the problem is with Nexcess or your specific website.

Website and server management

Nexcess comes with WordPress pre-installed, so you can jump right into building your site. You will have to log in, which is unusual — most web hosts automatically sign you in when you access WordPress through your hosting account — but it’s not a big deal. The link also takes you to the regular homepage of the WordPress admin area instead of a more user-friendly website assistant like SiteGround or Hostinger. This is fine for anyone familiar with WordPress or confident in learning new tech, but may be overwhelming for complete beginners.

That said, Nexcess offers a WordPress management center with three core areas:

• Dashboard: Where you can view details of your plan, set priority pages for performance tracking and block AI scrapers. You can also enable the StellarWP plug-in integration for the improved ability to run fundraising campaigns, customize your site design and create event calendars.
• Page Cache: Where you can enable caching for your site, control how often the cache refreshes and enable other speed-enhancing features, like code minification and page compression.
• Install Plug-ins: Where you can view and install all of the performance, security, design, e-commerce and marketing plug-ins featured in your Nexcess plan. This section lets you install some or all of the plug-ins you’ll need to optimize your WordPress site within a few minutes rather than spending hours researching plug-ins on your own.

Nexcess’ management center is one of its biggest benefits, as it lets you perform several important tasks quickly and efficiently. I haven’t encountered such a comprehensive management area with any other web host I’ve tested — not even our top-ranking host, SiteGround.

Nexcess doesn’t use cPanel for server management, and while its server management dashboard could be easier to find, it’s fairly user-friendly. You can find some of these settings through the SSL or DNS links in the sidebar, but most are accessed by going to Plans, clicking on your plan and selecting the website you want to edit from the list of sites associated with your plan. This leads you to a Credentials page with key information about your website and a new sidebar including links to things like your backups, analytics and database management.

Locating this area is probably the least intuitive part of working with Nexcess, but once you do, using it is pretty straightforward. The most important areas for website and server management are visible at a glance, without the visual clutter of cPanel. Most individual sections are clearly laid out, with explainers to help you understand the tech behind them.

However, there’s one thing I didn’t find in the website management area: domain name system (DNS) settings, which are used to perform tasks like pointing a domain at your website and verifying your domain for email marketing purposes. I’d have preferred having the DNS settings more easily located from the site management section, but it’s not a dealbreaker. These settings are accessed through the DNS link in the sidebar of the main account dashboard, where you’ll find “DNS Zones” listed for each of your domains. You can click on any domain to see its full DNS settings and modify them as needed.

Overall ease of use

Nexcess’ streamlined purchase process and the WordPress management center make it remarkably simple to start building your site. The only notable complication is that the DNS settings aren’t in the same location as other server management options, but you won’t need to access those settings often, so it’s not a major drawback. Based on all of this, Nexcess gets a 9/10 ease of use ranking.

Nexcess performance: Impressive uptime and speed

Key takeaway: Nexcess demonstrated some of the best servers of any host I’ve reviewed, with 100% uptime and an impressive average loading time of 2.37 seconds during my week of testing.

Next, I set out to determine how reliable and efficient Nexcess’ servers are. I spent one week on this stage of testing, focusing on three factors:

• Performance tools: Plug-ins, server protocols and other tools designed to enhance server speed and uptime. While these tools don’t guarantee improved uptime or site speed, it’s nice to see what a web host offers — and how much Nexcess in particular provides to its customers.
• Uptime: The percentage of time your site spends online/available to visitors. Uptime matters because folks who can’t access your website may go elsewhere, often resulting in lost traffic and, if you’re running an online business, revenue.
• Site speed: The number of seconds your site takes to load. This matters because people may assume your site is broken — or just get impatient and go elsewhere — if it takes a long time to load.

Nexcess’ uptime and site speeds largely exceeded my expectations, performing better than many other hosts without having to customize any of the proprietary performance settings or built-in caching plug-in.

Performance tools

This is one area where Nexcess stands out from the competition, offering two main performance tools on all plans: the Nexcess WordPress management center and the Object Cache Pro plug-in. These plug-ins provide multiple layers of caching, a method of increasing site speed by storing information in fast-access “caches” that pull data from the server’s CPU, which is faster than the RAM traditionally used for information storage. Some forms of caching also store information in users’ browsers, making websites even faster on repeat visits.

The Nexcess WordPress management center also offers tools for shrinking code and compressing pages, reducing the resources needed to load them. This can further improve site speed.

Along with these built-in tools, Nexcess users on the higher-tiered Thrive and Elevate plans gain access to the following plug-ins:

• Async JavaScript: A tool for preventing below-the-fold (visible only after scrolling down) code from loading until the viewer scrolls and needs to view it, thereby improving loading times for the content that must be immediately visible.
• Autoptimize: A plug-in that automatically minifies and optimizes code. This plug-in can also set up image lazy load, which defers loading images below the fold until users are scrolling down to them.
• Lazy Load for Comments: This plug-in defers loading comments until users scroll down to see them.
• Compress JPG & PNG Images: A tool for reducing image size and therefore potentially improving loading times.
• W3 Total Cache: A plug-in with advanced caching settings, optimized rendering and code minification. W3 Total Cache also provides tools for integrating a content delivery network (CDN), which can improve website speed by storing data in multiple geographical locations, thereby allowing users’ devices to pull information from the server closest to them.

While you can install all of these plug-ins, I recommend sticking with Compress JPG & PNG Images and W3 Total Cache, as installing too many plug-ins can make it difficult to navigate your WordPress dashboard and fill your databases with code that slows them down. Moreover, these plug-ins are simple to configure and can significantly improve your site speed.

Uptime

Most web hosting companies offer a 99.9% uptime guarantee, meaning your site won’t go down because of server issues for more than 10 minutes per week. Nexcess goes beyond this with a 99.99% uptime guarantee, meaning server issues shouldn’t cause more than two minutes of downtime per week.

I monitored my test site for one week using BetterStack and was pleased to see that my site experienced no downtime whatsoever. This suggests that Nexcess may exceed its already above-average uptime guarantee and puts it on equal footing with our top-ranking web hosts, SiteGround and Hostinger.

Site speed

Experts recommend that your website’s loading time should never exceed three seconds. Moreover, faster is always better, as bounce rate — the percentage of people who leave your site after viewing just one page — increases by 32% when loading times go from one to three seconds.

I spent five days running speed tests on my site, using the WebPageTest tool to simulate loading times across a variety of locations. I ran the tests at different times each day to gauge how loading speeds might change depending on the hour. This allowed me to create the following site speed averages:

Bringing these numbers together, I determined that Nexcess has:

• An average desktop speed of 1.77 seconds
• An average mobile speed of 2.98 seconds

This results in an overall average site speed of 2.37 seconds. This puts it on almost equal footing with Hostinger, which had a 2.34-second average, and well ahead of SiteGround, which had a 2.81-second average, earning Nexcess a place among the top-ranking web hosts.

Additionally, this is without editing any of the caching settings of the Nexcess WordPress management center or Object Cache Pro. I also didn’t install any of the additional performance plug-ins Nexcess offers. Optimizing the existing settings and adding some of these plug-ins — particularly Compress JPG & PNG Images and W3 Total Cache — may lead to notable improvements in your site speed, especially on pages featuring a lot of images.

Overall performance

Nexcess’ perfect uptime and excellent site speed earn it a 9/10 performance ranking, an honor only earned by three of the many web hosts I’ve tested. In other words, if you’re looking for fast, reliable servers, Nexcess has you covered.

Nexcess security: Negligible at the lowest tier, exceptional at higher tiers

Key takeaway: While the lowest-tier Nexcess plan lacks certain essential safety features, higher-tier plans provide better security than equivalent plans from most other web hosts.

All Nexcess plans include secure socket layer — SSL — an essential protocol that encrypts data sent to and from your website to make it difficult for malicious actors to intercept. However, the lowest-tier plan lacks a firewall — something provided on the basic plan of almost every host I’ve tested, except GoDaddy. This makes Nexcess’ entry-level plan functionally useless for most users, as a firewall is essential for protecting your site from viruses and other malware. I’d only recommend using this plan if you have your own preferred firewall.

The mid-tier plan includes many more security features despite not being much more expensive. These include:

• Firewall protection: Filtration software that screens traffic to and from your site, attempting to identify and block viruses and other malicious traffic. A good firewall is updated regularly to ensure that it can keep up with new threats as they emerge.
• Distributed Denial of Service (DDoS) protection: A DDoS attack involves users sending a flood of malicious traffic to your website with the express purpose of overwhelming the server, thereby shutting your site down. Nexcess uses specialized protocols to examine traffic spikes, identify malicious ones and prevent them from reaching your site.
• Daily backups: Automated backups kept off-site so you can quickly restore your website if anything happens to it. While this feature is offered on the lowest-tier plan, there’s only seven-day retention on that plan, versus a much more generous 30-day retention (meaning you can access the last 30 backups at any given time) on the Thrive and Elevate plans.
• Solid Security Plug-in: A security plug-in with tools for brute force protection, setting up strong password requirements, two-factor authentication and banning IP addresses of malicious users. Solid Security also includes a malware scanner you can use to manually scan your site for security issues.

Its array of security tools makes Nexcess one of the most secure web hosts we’ve tested. The Solid Security plug-in is particularly excellent, providing many premium features and outmatching the proprietary security plug-in offered by SiteGround. This earns Nexcess a 10/10 security ranking based on its mid-tier plan.

Nexcess customer service: Frustratingly inconsistent

Key takeaway: Nexcess offers a great knowledge base and live chat, but other forms of customer support can be challenging to access.

Nexcess offers customer support through a self-serve knowledge base as well as 24/7 live chat, support ticket and phone. I tested all of these channels to determine their helpfulness and response times. I found most of the support options to be highly efficient, with the exception of phone service.

Knowledge base

The Nexcess knowledge base is simple to navigate, with a search bar at the top and clearly labeled categories for specific hosting types and common queries. You’ll also see the three most recently published articles, which include explainers for new features and system updates. This shows that Nexcess is frequently updating its support materials to reflect the constantly changing nature of web hosting technology.

The articles themselves largely use accessible language, with detailed explanations of any technical jargon. Tutorials provide step-by-step guidance with some images, although some didn’t have as many pictures as I’d have liked. I also didn’t find any video tutorials, which may be a barrier for users who prefer to learn that way. This lack of video is fairly common, so it’s not a major point against Nexcess, but there are some hosts — like Hostinger — with more video content available.

Direct communication

Next, I set out to determine the quality of Nexcess’ live chat. I had an unfortunate hiccup here, where the live chat button displayed a buffering symbol instead of opening the chat. I tried several things, including clearing my cache and using an incognito window. The only thing that worked was switching from Firefox to Chrome. Support confirmed that this is a temporary issue with Firefox and that its developers were actively working to fix it — and the problem was, in fact, corrected by the time I finished writing this review.

Once I got into live chat, the experience was excellent. There was no AI to get through — something I’ve dealt with when testing many other web hosts, like Hostinger — and I was speaking to a person within one minute. The rep was polite, helpful and knowledgeable enough to answer all of my questions within a few minutes.

My experience using support tickets, on the other hand, was mixed. The first response came in roughly one hour, informing me that my query was being passed on to a specialist. However, the second response — and the successful resolution of my issue with the Nexcess management center — took almost 24 hours. This suggests that general support is fast, but more complicated queries may not be resolved in a timely manner. Unfortunately, this experience is relatively common; the only hosts I experienced faster support from when dealing with complex issues were SiteGround and Ionos.

Finally, I attempted to contact Nexcess via phone. Clicking the phone button opened a pop-up asking me to create a ticket, so I did, including my phone number. I assumed I would receive a call back, but I never did. While this experience might be an outlier, it leaves me very concerned that Nexcess isn’t providing the phone support promised by its marketing materials.

Overall

My experience with Nexcess customer support was mixed, with highly varied response times for support tickets and no response at all from phone support. I also had some difficulties with live chat, but the Nexcess team resolved this problem before this review was published. Moreover, once I was able to access the chat, I found that Nexcess has some of the best live chat support I’ve experienced. This results in a 7/10 support ranking for Nexcess.

Reputation

My experience with Nexcess is exactly that: my singular experience. I wanted to get a more robust idea of how Nexcess generally operates, so I spent some time researching reviews and complaints about the company. I was pleased to discover that Nexcess has a Trustpilot rating of 4.6 out of 5 stars, although there are only about 1,080 reviews — far less than the numbers I’ve seen for most web hosts I’ve tested.

Nexcess also has an A+ BBB rating and only eight complaints in the past three years, with six of those complaints being closed in the past 12 months (the BBB site doesn’t state if/when the other two complaints were closed). Combined with the Trustpilot rating and my own experience, this suggests that Nexcess generally provides high-quality customer service.

Nexcess value: Trading short-term expense for long-term savings

Key takeaway: Nexcess plans have higher introductory costs than many hosts’ equivalent plans, but these costs don’t increase on renewal. This makes Nexcess more affordable than competitors like SiteGround in the long term.

The final thing I considered for my review is how much value Nexcess provides compared to other top WordPress hosts. As we’ve established the lack of essential security features in the basic plan, I compared the second-tier WordPress hosting plan offered by Nexcess to the base plans offered by our top-ranking hosts, SiteGround and Hostinger.

Here’s how Nexcess stacks up against the competition:

We can draw a few conclusions based on this information:

• Nexcess has above-average introductory pricing, with the lowest-cost functional plan priced at a full $5 more per month than Hostinger or SiteGround’s affordable plans.
• Nexcess has low renewal pricing, staying at $8 per month — $10 less per month than SiteGround’s lowest-tier plan and $3 less per month than Hostinger’s most affordable plan.
• Nexcess offers middle-of-the-road storage, providing more than SiteGround but less than Hostinger.
• Nexcess offers more performance tools than other web hosts, including a full suite of plug-ins for enhancing site speed and reliability.
• Nexcess offers excellent security, including the Solid Security plug-in, which costs $90 per year on its own and is more robust than the SiteGround security plug-in.

Overall, Nexcess provides excellent long-term value if you choose the second-tier plan. This earns Nexcess an 8/10 value ranking, putting it on par with our top-ranking web host, SiteGround. Only Hostinger, our Best Value pick for 2025, managed to exceed this value ranking, thanks to its higher storage limit and unlimited bandwidth.

The verdict: Is Nexcess a worthwhile web host?

To better understand the quality of Nexcess, let’s take a look at its performance in all of our subcategories:

• Ease of use (9/10): Nexcess has one of the most streamlined purchase processes I’ve encountered, pre-installed WordPress and an unmatched WordPress management center that helps you configure speed-improving tools and install plug-ins. This puts Nexcess’ ease of use ranking directly between our top-ranking web hosts, SiteGround and Hostinger.
• Performance (9/10): Nexcess had 100% uptime during my week of testing, putting it on equal footing with most of our high-ranking web hosts. My test site also had an impressive site speed of 2.37 seconds, making Nexcess faster than most other web hosts, including SiteGround.
• Security (10/10): Most Nexcess plans (other than the lowest-tier plan) include DDoS protection, daily backups and the premium Solid Security plug-in. This makes Nexcess one of the most secure web hosts around — just make sure you grab the Spark-Thrive or Spark-Elevate plan so you get all of the security benefits Nexcess has to offer.
• Customer service (7/10): Nexcess provides excellent live chat, but support ticket service can be slow and I wasn’t able to access the promised phone support at all. This inconsistent experience is unfortunately reminiscent of many web hosts I’ve tested, making customer support the one area where Nexcess is truly average.
• Value (8/10): While the lowest-tier plan is missing key features like firewall protection, Nexcess’ mid-tier plan is jam-packed with features despite only costing slightly more per month. Moreover, the lack of a price increase on renewal makes Nexcess long-term pricing more affordable than most other web hosts. Even Hostinger, our Best Value pick for 2025, barely beats Nexcess’ value.

Bringing these subcategories together gives Nexcess an overall ranking of 8.6/10, putting it on equal footing with SiteGround, our 2025 Editor’s Choice winner for the Best Web Host Overall. If you’re looking for high-quality WordPress hosting, Nexcess is one of your best options — as long as you’re capable of paying the full price up front, because you won’t get any introductory discounts.