Verizon is offering flexible payment arrangements to federal workers, military and first responders impacted by the government shutdown, the company said in a blog post Tuesday. Their bills won’t be forgiven or discounted, but Verizon won’t shut off their service. The government shutdown has reached 14 days, with no end in sight.
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«Verizon is dedicated to supporting our customers and the communities we serve,» said Dan Schulman, Verizon CEO, in the post. «We understand the ongoing federal government shutdown may create financial difficulties for members of the U.S. military, Coast Guard, federal employees and first responders. If federal employees need relief during the shutdown, they can reach out to us and we will keep them connected.»
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As the shutdown approaches its third week, furloughed workers face the prospect of missing their first paycheck on Wednesday, forcing some to make hard choices about which bills to pay.Some food banks are preparing for a surge in use.
Verizon customers who are federal workers, military and first responders impacted by the shutdown should call 1-800-VERIZON for assistance. Customers will need to verify federal or military employment.
«We understand there’s a need out there,» Verizon representative Rich Young said in a phone call with CNET. We’ve already had Verizon customers who’ve written and called us asking if we have any assistance during this period.»
Young estimated that 1.5 million eligible employees, government workers, federal first responders, and up to 4 million military members may be eligible for the flexible payment arrangement.
«We understand this is not their fault, (and) do not want to see them lose service during this period,» said Young, adding that Verizon is willing to delay payments or put customers on a payment plan. «We are willing to work with customers during this period.»
Young recommends that customers reach out to the1-800-Verizon number if they have questions or to see if they’re eligible. Currently, the company has no plans for a cutoff for the program and will keep it going for as long as the shutdown lasts.
